Return Policy
Return Eligibility
Items may be returned within 30 days of purchase, provided they are in their original condition, unused, and in original packaging with all accessories included.
Return Process
To initiate a return:
- Contact us via email or phone to obtain a return authorization
- Package the item securely in its original packaging
- Include the original receipt or proof of purchase
- Ship the item to the address provided in the return authorization
Refund Processing
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days after we receive the returned item.
Non-Returnable Items
The following items are not eligible for return:
- Items that have been used or damaged
- Items without original packaging
- Items purchased more than 30 days ago
- Custom or personalized items
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we made an error in the order. We recommend using a trackable shipping service and retaining proof of shipment.
Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.
Contact Us
If you have questions about our return policy or need assistance with a return, please contact us at:
Email: contactus@comforteuboutiqu.world
Phone: +1 (877) 560-5708
Address: 2555 Duportail St, Richland, WA 99352, United States